Terms & Conditions / Cancellation Policy

Payment terms

• 40% advance at the time of confirmation.
• 60% balance pay via online 15 days before travel date or cash at arrival.
• (for peak season dates & big budget tours another 30% after receiving vouchers and balance 30% 30 days before travel date)

Cancellation Policy

• Cancellation before 90 days is full refundable after deducting service charges*.
• Cancellation before 30 days of travel date is 50% refundable.
• Not refundable on cancellation within 30 days of travel date.
• For peak season bookings there won’t be any refund after processing the reservation or issued the vouchers.(peak season dates 1st oct to 31st March)
• For flight booking cancellation, charges would be applicable as per airlines policy.
• Refunds/Cancellations shall be processed in 5-7 working days and released within 30 days.
• 15 % would be deducted as processing fees on all refunds/Cancellations.

Please note that after the finalization of the Tour/ service Cost, if there are any Hike in entrance fees of monuments / museums, Taxes, fuel cost or guide charges – by Govt of India, the same would be charged as extra.

• • Delight India Leisure Holidays act only in the capacity of agent for the hotels, airlines, transporters, railways & contractors providing other services & all exchange orders, receipts, contracts & tickets issued by us are issued subject to terms & conditions under which these services are provided by them.

• • All itineraries are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, road conditions, the physical ability of the participants etc. may dictate itinerary changes either before the tour or while on the trail. We reserve the right to change any schedule in the interest of the trip participants’ safety, comfort & general well being.

• • Our rates are based on the prevailing rates as negotiated by us with the hotels, airlines etc. Hotels and Airlines retain the right to modify the rates without notice. In case of such changes the rates quoted before the modification, can be changed by us according to the modifications by hotels or airlines. All hotel bookings are based on usual check in and check out time of the hotels until unless indicated in the itinerary.

• • We shall not be responsible for any delays & alterations in the programme or expenses incurred – directly or indirectly – due to natural hazards, flight cancellations, accident, breakdown of machinery or equipments, breakdown of transport, weather, sickness, landslides, political closures or any untoward incidents.

• • We shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting – directly or indirectly – from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or custom department regulations, defaults, or any other causes beyond our control.

• • We do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements in their home country. All baggages & personal property/s at all times are at the client’s risk.
    • In case of any dispute due to COVID, Delight India Leisure Holidays reserves the right to take a decision on case to case basis. Delight India Leisure Holidays will either refund the payment received by the service providers or offer a credit that one case utilizes in the future within the offered time period. Legal jurisdiction will solely be New Delhi.

Please Note : We will not be responsible for any costs arising out of unforeseen circumstances like landslides, road blocks, bad weather, etc.